Orders placed by 3pm Eastern Time (business days) usually ship the same day. Large quantity orders, multi-line orders, orders for props and special order items typically take longer. Shipments to addresses within the United States are shipped from our distribution center in North Carolina. We use a number of carriers but primarily UPS and USPS . At the time of checkout you will be presented with the available shipment methods. Shipping and handling charges are calculated based on the method of shipping you selected, your address and the number of items in your shopping cart combined with the total weight and box dimensions required to ship your order. You can see these charges during the checkout process.
Expected Delivery Dates
For most shipping methods we provide an estimated delivery date. This date is our best estimate of when your order will be delivered based on what we know at that time. That date however is not a guarantee. We do not issue refunds for shipping costs unless the merchandise was damaged in transit in which case we may request photos of the damage to include the outer packaging so we may file a claim with the carrier.