Tom Smith Christmas Crackers are sold by Halloween Express. The contact information on this page is for the Halloween Express customer service facility.
Online Ordering Customer Service: 859.282.5520 (M-F 9am - 5pm ET)
E-Commerce Business Offices: 859.282.5550 (M-F 9:30am - 5pm ET)
Click the Live Chat link in the header to chat live with an online customer service agent. Live Chat is available during Customer Service business hours.
Please choose the subject topic from the drop down list so your email is routed to the appropriate department.
Note: We do not accept mail-in orders, returns, walk-ins or unscheduled visitors at this address.
Online & ECommerce Business Offices
7505 Sussex Drive Ste 135
Florence, KY 41042