Shopping at Tom Smith Christmas Crackers online is simple! Start by surfing our website to get ideas for your costume. You’ll find our Product Categories listed along the left hand side of the web page. Click on any of these categories to view the sub-categories. You can also use the ADVANCED SEARCH feature to search for something in particular.

It's Easy!

Step One:      Make your selection.

Once you’ve found what you’re looking for, to place your order simply enter the quantity you wish to purchase and then click on the “Add to Cart” button which appears next to the item you’ve selected. Depending on the item you are purchasing you may have other options to complete such as a color or size. Also enter the quantity. Be sure you make these selections carefully.

As soon as you click the “Add to Cart” button you’ll be presented with the contents of your Shopping Cart. Here you can review what you have selected. Notice too you have the option of adjusting the quantity of each item you have selected thus far. If you adjust the quantities be sure to click on the “Update Qty” button which will update your Subtotal Amount shown in your cart.

Once you have reviewed your order and adjusted quantities as needed, you have the option of continuing to shop (click on the “Continue Shopping” link) OR checking out (click on the “Checkout” button).

Step Two:     Check Out (Select Shipping & Payment Options)

Assuming you’ve made your selection and are now ready to checkout, click on the “Checkout” button. You’ll be presented with a Login screen. If you are a new customer, click on the "New Customer" button and enter your contact information. Make sure it's accurate. If you are a returning customer, enter your Email Address and password. At this point you'll see our "Delivery Information" screen where you tell us where you want your order shipped as well as the shipping method. This page allows you to change your SHIP TO address as well as make your Shipping Method selection. Once you have made your selections , click on the “Continue” button at the bottom right hand corner of the page.

The next screen you’ll see is the "Payment Information" screen. We accept four payment options: Visa, MasterCard, American Express and Discover Card. You may also use check cards or ATM cards, so long as they are connected with one of the major credit card companies listed here. Make your selection and enter the Card Number, Expiration Date and Card Verification Number if applicable. If the shipping address you've chosen is not the billing address for your credit card account, be sure to enter the billing address for this account in the “Billing Address” section. And finally, if you have any comments or special instructions, please enter them where indicated. When finished, click on the “Continue” button.

Step Three:     Review Order & Confirm.

This is the final step. On this screen you’ll find all of the information about your order in front of you. The items you are purchasing are shown on the right hand side of the screen. Your name, shipping address, shipping method and payment methods appear elsewhere on this screen too. You have an opportunity to click on the “Edit” button if you made an error and/or wish to make any changes before sending your order to us. Be sure to review your order carefully. Once submitted, we cannot change or cancel the order. When you are sure everything is correct, click on the “Send Order” button. Our system will then process your order and present you with a confirmation screen. The confirmation screen is your receipt. You’ll also receive an email from us with this same information including a link on how to check on the status of your order.