Tom Smith Christmas Crackers Tom Smith Christmas Crackers Tom Smith Christmas Crackers
— Your Shopping Cart  —
Items: 0   Amount: $0.00
Tom Smith Christmas Crackers. Huge Selection of Luxury and Traditional Christmas Crackers. Christmas Crackers from the Tom Smith Collection.
 
Traditional Christmas Crackers Luxury Christmas Crackers Specialty Christmas Crackers Juvenile Christmas Crackers Mini Christmas Crackers

Shopping Related Questions




 

Is the picture on your website exactly the same as what I’ll receive?

Usually, yes. However variances in manufacturer’s production runs may slightly alter from what is pictured. These changes, are beyond our control and subject to change without notice. We work hard to update our website descriptions and images as soon as we become aware of variations but manufacturers do not always notify us in advance. In most cases the first we know about a style change is when a customer brings it to our attention. We apologize for any inconvenience this may cause and thank you for your understanding.

Back to Top of Page

 

 

If an item is out of stock, when will it be back in stock?

Our website has been designed to show inventory levels in as close to real-time as possible. This means that if you see an item on our website and there is an "Add to Cart" button displayed for the item, this item is in stock and available to be purchased. We try to make sure we are never out of stock on any certain item but occasionally, we run out of stock on items – particularly with popular items and the closer it gets to a holiday. When an item is out of stock, our website will not allow you to purchase it. You'll notice that the "Add to Cart" button does not appear for the item and there is a bright red "Out of Stock" message displayed for the item. Unfortunately we rarely get advance notice of when any particular item will be back in stock so we are usually unable to advise you of when an item will be back in stock.


Back to Top of Page


 

Can I make a purchase for someone else?

Yes. You may purchase an item from our website and have it shipped to another address which is different from the billing address on your credit card.

Back to Top of Page

 

 

How do I check pricing and availability of an item on your website?

Our website displays the most current information available on every item. If the item is out of stock, the system will not allow it to be ordered. If you think there is a mistake with a price you see on a particular item, please email us the item number ( CLICK HERE to send us an email) along with a brief description of what you think the pricing error is and we will investigate.

Please Note: Pricing and description errors occasionally do occur. We reserve the right to refuse the sale of any incorrectly priced merchandise offered on our website. Merchandise pricing errors are subject to change without notice. We however will not increase the price of any item in your order without first getting your permission. If you select an item that is incorrectly priced, you will receive an email advising you that we have cancelled the order and advising of the correct price. You can then decide as to whether or not you wish to purchase the item at the correct price.



Back to Top of Page

 

 

Do you have a printed catalog you can mail to me?

Sorry. No we don't. In today's electronic world, by the time we printed a paper catalog many of the items would either be sold-out or the information contained in the catalog would be out-of-date. It simply isn't practical to print and distribute a printed catalog. Plus, the cost of printing and distributing only serves to increase our operating costs which would have to be passed on to the consumer in the form of higher prices. One of the advantages of having our inventory online is that it can be kept current. If for example there is a price change or a color or style change, within seconds we can change the item description. That is not possible using printed catalogs. Perhaps best of all is the fact that with an online catalog, our inventory database is instantly searchable by anyone from anywhere in the world using a PC and the internet.

Back to Top of Page

 

 

Can I place my order over the phone?

Yes! You can place your order by calling our Telephone Order Hotline at 859.282.5525. This line is dedicated to telephone orders only. The personnel at this facility can accept orders for shipment to the United States. We are not able to assist customers with any other questions nor can we accept international orders. Payment options accepted are Visa, Mastercard, Discover or American Express.

Back to Top of Page

 

 

My browser is saying I need to enable "cookies" to shop on your site. How do I do this?

Internet Cookies are a small piece of data stored locally by your browser that saves information and helps identify you to web sites upon subsequent visits. Cookies are like little identification cards passed out by web sites. Like conventional ID cards, cookies are carried with the user, they store information to help identify you, and they expire at a certain date and then must be reissued. Enabling cookies depends on the browser and operating system you are using. Here is a link to assist you: How To Enable Cookies

Back to Top of Page

 

 

I don't have access to the internet. Can I place my order over the phone?

Yes! You can place your order by calling our Telephone Order Hotline at 859.282.5525. This line is dedicated to telephone orders only. The personnel at this facility can accept orders for shipment to the United States. We are not able to assist customers with any other questions nor can we accept international orders. Payment options accepted are Visa, Mastercard, Discover or American Express.

Back to Top of Page

 

 

I received a Credit Voucher. How do I use it?

A Credit Voucher can be used just like money on our site. Credit Vouchers are sent to you via email and contain a unique code which has a monetary value. Before you can use your Credit Voucher to make a purchase, it has to be redeemed. The process of redeeming your Credit Voucher simply adds the value of the voucher to your account which you can then use during the checkout process. There are three ways you can redeem your Credit Voucher:

1. In the email you receive with the Credit Voucher code there will be a redemption link. Simply click on this link to redeem the voucher. At that point the dollar value of the voucher will be added to your account and you and apply that dollar amount to your purchase during the checkout process.

2. Log into your account, click on the MY ACCOUNT icon found in the top right hand corner of every page of our site, scroll down to the section labeled MY Credit VoucherS and click on the word REDEEM next to the Credit Voucher.

3. During the checkout process you can enter your Credit Voucher code on the Payment Information page. The value of the Credit Voucher will be applied to that purchase.

Once you have redeemed your Credit Voucher, you can then apply the value of the voucher to purchases made on our website. You do this during the checkout process on the Payment Information page. The value of Credit Vouchers can be applied to the total amount due - including shipping, handling and tax where applicable.

For more information on using Credit Vouchers, CLICK HERE.

Back to Top of Page

 

 

Do you sell wholesale?

Sorry - no we don't. We do however offer volume discounts on $1500 or more. For details, click here.

Back to Top of Page

 

 

Do you offer quantity discounts?

For purchases of $1,500 or more and depending on the merchandise purchased, we offer a discount of up to 12%. For more information including contact information, click here.

Back to Top of Page

 

 

Do you offer a lowest price guarantee or price matching?

While we are the lowest price on many items, we aren't going to be the absolute lowest on all items. And we don't think offering to match any competitor's prices is healthy for the consumer as ultimately it forces suppliers to cut corners. From day one our philosophy has been to provide the largest selection of merchandise available anywhere 365 days per year balanced with competitive prices, quality service and a liberal return policy. While price is important, it should not in our view by the only criteria. We firmly believe in the adage 'you get what you pay for'. Many competitors in the seasonal costume business come and go. We've been in business since 1990. We think our record speaks for itself.

Back to Top of Page

 

   
 

I received a VIRTUAL GIFT CARD. How do I use it to make a purchase?

A GIFT CARD can be used just like money on this website. GIFT CARDS are sent to the purchaser by email which can then given to anyone to use to make a purchase on our website. The Gift Cards we sell are Virtual Gift Cards in that the Gift Card Key ID is all that is required to use them on our website during the checkout process. Gift Cards are not mailed or shipped. They are communicated via email. Once issued, the Gift Card ID is valid and can be used by anyone who possesses the Gift Card Key ID. Our Gift Cards can only be used to make a purchase on our website.

To use a Virtual Gift Card, simply enter the Gift Card Key ID during the checkout process on the payment page. If you don't use the entire value, the balance remains on the card which can be used for another purchase. Also, multiple denominations of Gift Cards may be used to purchase an item that is higher priced. For example, if the item you want to purchase is $82, you could apply a $75 Gift Card and a $10 Gift Card to the purchase.

For more information on our Virtual Gift Cards including screen shots of the checkout process,
CLICK HERE.

Back to Top of Page

 

   
 

What is the difference between a VIRTUAL GIFT CARD and a CREDIT VOUCHER?

Virtual Gift Cards

Gift Cards may be purchased by anyone in denominations of $10, $25, $50 and $100. The Gift Card Key ID can then be given to anyone to use just like money on our website. Gift Cards don't expire. As the name suggests, Gift Cards are most commonly purchased by consumers who want to give a gift to someone but they don't know what to purchase.

Credit Vouchers

Credit Vouchers may not be purchased. They can only be issued by our Customer Service personnel and may only be used by the person to whom the Credit Voucher has been issued (they are tied to a specific customer's account and email address.). They are not transferable and expire in one year. Credit Vouchers are most commonly used in association with refunds.

 

Back to Top of Page

 

   
   



Tom Smith Christmas Crackers


The absolute largest selection of Luxury and Traditional Christmas Crackers in the United States

We are proud to make available to our American customers, the exclusive line of Tom Smith crackers. Our crackers originate in the Tom Smith Cracker factory and are shipped to you directly from our USA distribution center in North Carolina. You won't find a larger selection or larger inventory of Tom Smith Christmas Crackers anywhere in the United States. We have everything you need to maintain your Christmas tradition!

What are Christmas Crackers?

In 1847, almost by accident, Tom Smith invented the cracker. it was a simple idea which became an integral part of British celebration and tradition which still continues today, 150 years on. In its simplest form, a cracker is a small cardboard tube covered in a brightly colored twist of paper. When the cracker is pulled by two people, each holding one end of the twisted paper covered tube, the friction creates a small explosive 'pop'. This 'pop' is produced by a narrow strip of chemically impregnated paper. The cracker tears apart and out of the cardboard tube tumbles a bright paper hat, a small gift, a balloon and a motto or joke. It is a running joke that all the jokes and mottos in crackers are unfunny and unmemorable. Similarly, in most standard commercial products, the "gift" is equally awful, although wealthier individuals—notably, the royal family—may use custom crackers with more expensive rewards.

In addition to Christmas Crackers, "Crackers" are used as decorative party favors to celebrate a variety of other special occasions and festive events. The pulling of crackers and donning of the party hats creates a relaxed, festive atmosphere certain to get any party function off the ground. Crackers provide a colorful and exciting start to any celebration, and also present each guest with a gift by which to remember the days events. At Christmas, crackers make great tree ornaments, stocking stuffers, and welcoming gifts for visiting friends and relatives. They can also be used as invitations, promotional gifts, an advertising medium, shower and wedding favors, and individualized gifts for special occasions such as Valentine's Day and Mother's Day.

This is the remarkable story of the Cracker - an unique insight into one of Britain's most enduring traditions which continues to bring pleasure to all ages and generations, from children to grandparents.

Shop online safely. BBB Reliability Seal