Refund & Returns Related Questions

• My shipment is lost or damaged, what can I do?
• Can I exchange an item for a different item?
• I ordered the wrong item. Can I exchange the item for the correct item?
• I purchased the same item from another source. Can I return the item I received from you?
• I've decided I don't want the item I ordered. Can I return it?

My shipment is lost or damaged, what can I do?

If you receive a shipment that has been damaged OR if the shipment hasn't been received, use this link to contact us. One of our account representatives will be able to assist you.

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Due to the nature of Crackers, we are not able to refund or exchange them.Only in situations where a shipment has been damaged are we able to issue a refund or ship a replacement. We urge you to read our refund and return policy completely before making your purchase.

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Due to the nature of Crackers, we are not able to refund or exchange them.Only in situations where a shipment has been damaged are we able to issue a refund or ship a replacement. We urge you to read our refund and return policy completely before making your purchase.

Back to Top of Page

Due to the nature of Crackers, we are not able to refund or exchange them.Only in situations where a shipment has been damaged are we able to issue a refund or ship a replacement. We urge you to read our refund and return policy completely before making your purchase.

Back to Top of Page

Due to the nature of Crackers, we are not able to refund or exchange them.Only in situations where a shipment has been damaged are we able to issue a refund or ship a replacement. We urge you to read our refund and return policy completely before making your purchase.

Back to Top of Page